Warranty Statement

I. Limited Warranty Statement

1.  Shenzhen Huanyin Technology Co., Ltd. (hereinafter referred to as HUADISK) guarantees to its original consumers or customers that HUADISK-branded factory products are free from material or manufacturing defects.

2.  HUADISK guarantees that if any product exhibits material or functional defects or failures during the warranty period, HUADISK reserves the right, at its discretion, to repair the product or replace it with an equivalent product.

3.  After-sales service requires proof of purchase for the product. For online purchases, please contact customer service online using the account used to make the purchase. (Note: If warranty claims submitted through official channels involve the same proof of purchase multiple times or frequent claims from multiple accounts, HUADISK reserves the right to further verify the source of the proof of purchase. If this is inconvenient, you may ask your distributor or agent to handle the claim on your behalf.)

4.  HUADISK will provide consumers or customers with a repaired, fully functional product or a new product. All returned products are rigorously tested to ensure functionality equivalent to a brand-new product. The limited warranty period for SSDs starts from the date of the original purchase order and ends on the limited warranty expiration date of the corresponding product.

5.  HUADISK consumer-grade SSDs and industrial wide-temperature storage products come with a 3-year warranty. Memory modules come with a 5-year warranty.

6.  For HUADISK's replacement-in-lieu-of-repair service, the replacement product continues the warranty period from the original order date.

7.  Data is not covered by the HUADISK warranty. HUADISK is not responsible for any related fees or expenses, or for data loss or damage under any circumstances.

II. Warranty Exclusions

1. Failures or defects caused by failure to operate, use, maintain or store the product in accordance with the accompanying instructions;

2. Man-made damage such as scratches, dents, warping, cracks, burns or detached components on the product;

3. Third-party repair or modification of the product, or tampering with or altering the firmware;

4. Products whose original labels or stickers (such as serial number stickers, tamper-evident seals or front heat-dissipation stickers) have been damaged, removed, destroyed or covered;

5. Damage caused by human negligence, intentional acts, misuse, improper installation, or force majeure;

6. Deformation, alteration, loss or other physical damage to returned products caused by improper packaging or transportation, including but not limited to products with scratches, stains or water damage on the exterior;

7. Failures or defects caused by any third-party products, software or components, whether authorized or not (for example, the product being locked or its machine code blacklisted as a result of running third-party software);

8. Tearing the tamper-evident seal and opening the casing of a 2.5" SATA SSD without authorization;

HUADISK is not responsible for losses resulting from the above uses of the product; you will bear any such losses yourself.